Hospitality Hotel Upselling Programs

We believe it is important, before considering any training, that there is a mutual understanding of how successful your frontline team are in delivering each of the three interconnected outcomes. Our experience shows us that there are four main areas to understand to ensure the training delivers the best possible results, they are:

1- People
2- Skills
3- Behavior and attitude
4- Way of working

1. Front Office & Reservations Maximizing Revenue Potentials  

2. Restaurant, Bar, Food and Beverage Outlets Maximizing Revenue Potentials

3. Banquet, Events, Conference Maximizing Revenue Potentials

4. Spa Rituals and Membership Maximizing Revenue Potentials